AI can serve as a powerful tool for nonprofits by streamlining processes, improving productivity, and allowing teams to focus on their core mission. It can help organizations achieve greater results with limited resources, reduce the burden of repetitive tasks, and inspire team commitment. Nonprofits can utilize AI to assist with tasks such as data entry, scheduling, and content creation, ultimately driving mission success.

Nonprofit leaders and employees have voiced several concerns about AI, including security risks, the learning curve associated with new technologies, and trust in AI decision-making. Many are apprehensive about outsourcing tasks to AI and worry about the potential impact on their roles. Despite these concerns, there is a readiness to embrace AI solutions that can alleviate administrative burdens and enhance productivity.

Nonprofits can take several steps to start using AI, such as familiarizing their teams with AI technologies and trends, exploring Microsoft’s AI resources like the Digital Skills Center for Nonprofits, and integrating AI tools into their existing workflows. Organizations should also align on their goals for AI use, assess their current capabilities, and ensure they have the necessary infrastructure to support AI initiatives.